Ahora y Siempre Training
Free short videos for families and caregivers, staff and the people we support through Home and Community-based Services (HCS) and Texas Home Living (TxHmL). Learn your rights, how to stay safe and how to speak up. We are here for you, now and alwAyS.
Abuse, Neglect and Exploitation
Individual Rights
Medication Administration and Nurse Delegation
Behavior Support Plans and Restraint
Critical Services, Backup Plans and Incident Reporting
Critical Incident Reporting
Our Complaint Process
Have a concern? Tell us first. Contact our team at 214-741-6359 or managers@myays.net. If we don't resolve it, you may contact the Texas Health and Human Services Commission (HHSC). Suspected abuse, neglect or exploitation: call the Texas Abuse Hotline right away at 1-800-647-7418 (24/7) and don't wait for our process.